Last updated: July 23, 2026

At Meliconnect, we value and protect the privacy of our users. This Privacy Policy explains what information we collect, how we use it, and your rights when using our website and services.

By using Meliconnect, you agree to the practices described in this Privacy Policy.

1. Data Controller

Owner: Emiliano Nicolas Serkin

Location: Buenos Aires, Argentina

Email: plugins@meliconnect.com

Website: https://mercadolibre.meliconnect.com

2. Information We Collect

We may collect the following information:

Account Information

  • First and last name.
  • Email address.
  • Country of residence.
  • Subscription details.
  • Domain(s) registered to use Meliconnect.

Technical Information

  • IP address.
  • Browser type.
  • Operating system.
  • Device information.
  • Error logs.
  • Diagnostic information used to improve the service.

Integration Information

When you connect Meliconnect with MercadoLibre and WooCommerce, the system may access and store the information necessary to provide the service, including:

  • MercadoLibre account ID.
  • Access and refresh tokens.
  • Product information.
  • Inventory.
  • Orders.
  • Categories.
  • Attributes.
  • Synchronization settings.

This information is used exclusively to provide the subscribed services.

3. Payment Information

Meliconnect does not store full credit or debit card numbers.

Payments are processed by specialized third-party providers, such as Paddle, who manage financial information in accordance with their own privacy policies and security standards.

4. How We Use Your Information

We use the information collected to:

  • Create and manage your account.
  • Activate your subscription.
  • Provide technical support.
  • Synchronize information between WooCommerce and MercadoLibre.
  • Improve service performance.
  • Detect errors and prevent fraud.
  • Comply with legal obligations.

We do not sell or rent your personal information to third parties.

5. Information Sharing

We may share information only when necessary to provide the service with providers such as:

  • Paddle (payment processing).
  • MercadoLibre (user-authorized integrations).
  • WooCommerce and WordPress.
  • Hosting and infrastructure providers.
  • Email service providers.
  • Competent authorities when required by law.

6. Cookies

Our website may use cookies to:

  • Keep you signed in.
  • Remember your preferences.
  • Analyze website usage.
  • Improve your browsing experience.

You may configure your browser to block or delete cookies, although some features may not function properly.

7. Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, alteration, or disclosure.

However, no Internet-connected system can guarantee absolute security.

8. Data Retention

We retain your information only for as long as necessary to:

  • provide the service;
  • comply with legal obligations;
  • resolve disputes;
  • prevent fraud;
  • exercise our legal rights.

When the information is no longer needed, it may be securely deleted.

9. Your Rights

You may request:

  • access to your personal data;
  • correction of inaccurate data;
  • deletion of your information where applicable;
  • restriction of processing;
  • objection to processing where legally applicable.

Requests may be sent to:

plugins@meliconnect.com

10. Changes to This Policy

Meliconnect may update this Privacy Policy whenever necessary to reflect legal changes or service improvements.

Any changes will be published on this website and will become effective upon publication.

11. Contact

If you have any questions regarding this Privacy Policy, you may contact:

Emiliano Nicolas Serkin

Buenos Aires, Argentina

Email: plugins@meliconnect.com
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